ICBC Rehabilitation


ICBC Rehabilitation

If you’ve been injured in a motor vehicle accident, you are pre-approved by ICBC to receive immediate treatment within 12 weeks of the accident date. The number of pre-approved treatments vary depending on the treatment modality. If it has been longer than 12 weeks since your accident, we require direct communication from your adjuster or lawyer to confirm your treatment extension. Seeking treatment early helps to yield maximum results in getting you back to your normal.

At VIH, there are no user fees or out of pocket expenses for ICBC patients for the following treatments:

- 40 Minute Chiropractic - Initial Visit
- 30 Minute Chiropractic - Subsequent Visit

- 60 Minute Acupuncture - Initial & Subsequent Visit
- 45 Minute Acupuncture - Subsequent Visit

- 60 Minute RMT - Initial Visit
- 30 Minute RMT - Subsequent Visit 

- 90 Minute Clinical Counselling - Initial Visit
- 60 Minute Clinical Counselling - Subsequent Visit

Please include your claim number, date of accident, adjuster name and contact information on your online intake form. We require this information for direct billing. If you have any questions about your personal claim, please contact your personal ICBC adjuster. 


Along with the important goals of relieving disabilities, chronic pain, and pain-related depression, ICBC rehabilitation entails the active process of:

  • Restoring Physical Function & Improving Mobility

  • Healing Nerve Damage

  • Healing Tendon, Ligament, Cartilage, & Other Soft & Connective Tissue Damage

  • Rebuilding Strength

  • Restoring Pain-Free Sleep

  • Restoring Happiness

Once your treatment plan is complete, your team of therapists will recommend that you adopt future self-care practices. We may recommend voluntary maintenance care visits and strategies to maintain your results and prevent relapses once you have reached maximum improvement. Any ongoing or follow-up treatments are determined according to your individual case.

Our multidisciplinary team of therapists will work with patients of all ages and can evaluate, diagnose and treat a range of problems suffered by patients with ICBC claims, including:

  • Headaches, Migraines, Concussions

  • Whiplash & Neck Pain

  • Middle & Lower Back Pain

  • Lumbar, Cervical, Thoracic, Sciatica & Sacroiliac Pain

  • Chronic Pain

  • Sprains, Strains & Fractures

  • Numbness, Tingling & Nerve Damage

  • Muscle Spasms, Weakness & Atrophy

  • Hip, Knee & Joint Pain

  • Surgery Recovery

  • Spinal Cord Injury & Spinal Trauma

  • Disc Herniation & Bulges

  • Soft & Connective Tissue Injuries

  • Post-MVA anxiety

  • Emotional and psychological effects of being in an accident