Frequently Asked Questions

How should I prepare for my first visit?

How should I prepare for
my first visit?

What should I wear?
What should I wear?
What should I expect during my visit?
What should I expect
during my visit?

Is it normal to feel sore/tender during soft tissue therapy?

Is it normal to feel sore/tender
during treatment?

How does direct billing work?
How does direct billing work?
Do you direct bill ICBC?
Do you direct bill ICBC?
How do I continue to receive treatments covered by ICBC?
How do I continue to receive
treatments covered by ICBC?
What forms of payment do you accept?
What forms of payment do
you accept?
What is your cancellation policy?
What is your cancellation
policy?