We will process your insurance for billing at the time of your appointment. Your coverage amount will be paid directly to the clinic and you will be billed for the remaining amount, if applicable.
We direct bill to MSP (Medical Service Plan), ICBC, and to most extended health insurance companies including:
- Alberta Blue Cross
Chambers of Commerce Group Insurance
- Canada Life
- Green Shield
- Claim Secure
- Desjardins
- Group Source
GroupHEALTH - Johnston Group Inc.
- Industrial Alliance
- Empire Life
- Manulife
- Medavie Blue Cross
- Pacific Blue Cross
- Sunlife Financial
- SSQ Financial Group
- RWAM Insurance
- Union Benefits
- People Corporation
When completing your online intake form, include your insurance policy and ID number under “Insurance Details.” For MSP, we require your full first and last legal name, birthday, personal health number, legal gender, and address including the province.
Please note although we offer direct billing, there may be instances where we will be unable to direct bill on your behalf for various reasons such as online service interruptions, your policy’s direct billing eligibility, and more. Please be prepared to pay for the treatment cost in full in such cases. Vitality is independent from all insurance companies, and do not have access to information regarding the specifics of your policy. Please call your insurance provider if you have any questions regarding your policy.